Privacy Policy
Last Updated: January 2026
This Privacy Policy explains how cval.com.au ("we," "us," "our," or "Company") collects, uses, discloses, and safeguards your information when you visit our website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it (e.g., name, email address, contact details)
- Technical Data: IP address, browser type, device information, and operating system
- Cookies: Small data files stored on your device to recognise you and track preferences
- Usage Data: Pages visited, time spent on site, click patterns, and referral sources
- Location Data: General location information derived from IP address
How We Use Information
We use collected information for the following purposes:
- Analytics and performance monitoring to understand user behaviour
- Affiliate tracking and commission reporting with casino partners
- Site improvement and user experience enhancement
- Marketing communications (with your consent)
- Fraud prevention and security
- Compliance with legal obligations
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for site functionality
- Analytics Cookies: Track user behaviour and site performance
- Affiliate Cookies: Monitor referrals and commissions from partner casinos
- Marketing Cookies: Support advertising and retargeting campaigns
You may opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent tool. However, disabling essential cookies may impair site functionality.
Third-Party Links
Our website contains links to third-party casino operators and affiliate websites. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly encourage you to review the privacy policies of any casino or affiliated service before providing personal information or engaging in gambling activities.
Your Rights
Under Australian privacy law and the Privacy Act 1988 (Cth), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal obligations)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
If you are located in the EU or UK, GDPR rights apply. If located in the US, CCPA rights may apply. We will comply with applicable privacy laws in your jurisdiction.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Analytics and usage data are typically retained for 12-24 months. Affiliate tracking data is retained as required for commission verification and dispute resolution.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to lodge a complaint, please contact us at:
Email: privacy@cval.com.au
Website: cval.com.au
We will respond to privacy inquiries within 30 days or as required by applicable law.
Disclaimer: This website is for informational purposes related to PayID pokies in Australia. Gambling involves risk of financial loss. Please gamble responsibly and only with licensed operators. If you experience gambling-related harm, contact Gambling Help Online or your local support service.